Disclaimer

Disclaimer

These vaporizers and associated parts are not designed to diagnose, cure, prevent, or treat any disease. Before using a vaporizer, please consult with a licensed healthcare provider. If you use a vaporizer, you do so at your own risk. Inhalation is inadvisable and may potentially be harmful. Any comments from user-submitted reviews found on this website are related to the user’s own personal experiences and are not endorsed, reviewed, or necessarily shared by VPM.com. Vaporizing does not necessarily eliminate any, and all toxins found in vaporized substances, so much care should be taken prior to use. Devices listed for sale on this website are not intended or expected to be used with tobacco-derived products and will render the devices non-functional. You must be 21 or older and respect all local laws to purchase a Vaporizer or components. By using VPM.com, you acknowledge and agree to this before making any purchase.

Returns and Exchange Policy

Before placing an order through our store, we recommend carefully researching the product you intend to purchase. Any return/exchange must be unused and in brand-new condition. Please contact us if you would like additional information about a product before making a purchase. We have a team of friendly and experienced staff standing by who are happy to help you find the perfect vaporizer.

If you believe your item may be defective, please contact us for a warranty claim within 30 days of purchase. Our return policy is listed below; please read it thoroughly, and contact us if you have any questions.

ORDERS RETURNED WITHIN 30 DAYS

Any/all items purchased from Vape Parts Mart (VPM) and/or any of its affiliates must meet the following requirements to be eligible for a refund or exchange:

  • Item(s) must be in original, brand-new condition. Given the nature of vaporizers, we cannot accept returns on used devices for health and safety reasons.
  • All returns and warranties must be processed through the manufacturer
  • Unused item(s) must be shipped back (to the manufacturer) within 30 days of the original delivery date.
  • Return must include the name of the buyer and order number for reference
  • Buyer must understand and agree to pay for all shipping costs associated with returning the item(s). This includes non-reimbursement of any expedited shipping services selected at the time of purchase.
  • We cannot re-sell any items that have been opened or have broken seals. The buyer must understand and agree that returns will not be accepted if the items have been opened or have broken seals.
  • Unused, unopened products are subject to a 15% processing and restocking fee.  Item(s) must be returned in full or will otherwise incur additional processing fees. This includes parts and/or accessories.
  • Note: returns of fillable items or parts, such as cartridges, pods, chambers, etc., will not be accepted under any circumstances. This is in order to ensure the hygiene and sanitation safety of the products.
  • All products must be returned via your local postal service. Returns shipping with carriers outside of the postal service will not be received, and no refund will be issued.

Vape Parts Mart (VPM) reserves the right to deny any return or exchange and may request additional information as a condition of a return or exchange. If you have any further questions, please contact us by email at [email protected]

Buyers are responsible for all shipping costs associated with the return process. We strongly recommend you insure your package(s) and/or purchase delivery confirmation, as we are not liable for lost or damaged items while in transit. Non-standard shipping services purchased by the buyer in relation to the original purchase, including upgraded and international shipping, are the buyer’s sole responsibility and are non-refundable. You may expect your refund or exchange to process within two (2) weeks of the delivery date to us, assuming the above conditions are met; this includes credit card and money order refunds and exchanges shipped out. This return policy is only available to customers of the United States and/or Canada. Please see our Foreign Country Return Policy for other countries outside of North America.

ORDERS RETURNED AFTER 30 DAYS

Products are not eligible for return or exchange after thirty (30) days.

OUTSIDE NORTH AMERICA RETURN POLICY

Our non-north American return/exchange policy is implemented on a case-by-case basis. Because of the rise in shipping costs, customs fees, and taxes, we do our best to accommodate such requests within our discretion, though always with customer satisfaction in mind.

NOTICE

Vape Parts Mart (VPM) reserves the right to amend this Return Policy at any time by posting the amended terms on this page. Vape Parts Mart (VPM) and its affiliates also reserve the right to refuse a return for any reason.

Privacy Policy

This privacy policy has been compiled to better serve those concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website, or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, or enter information on our site.
How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      To improve our website in order to serve you better.
      To quickly process your transactions.
      To send periodic emails regarding your order or other products and services.
How do we protect visitor information?

Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible.

We do not use Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
We do not use cookies for tracking purposes
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled that make your site experience more efficient, and some of our services will not function properly.
However, you can still place orders.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site, but we may do so in the future.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:
      On our Privacy Policy Page
Users are able to change their personal information:
      By emailing us
      By chatting with us or sending us a ticket
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.
Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices, we will take the following responsive action should a data breach occur:
We will notify the users via email
      Within 7 business days
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      Send information, and respond to inquiries and/or other requests or questions.
      Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM we agree to the following:
      NOT use false or misleading subjects or email addresses.
      Identify the message as an advertisement in some reasonable way.
      Include the physical address of our business or site headquarters.
      Monitor third-party email marketing services for compliance if one is used.
      Honor opt-out/unsubscribe requests quickly.
      Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
[email protected], and we will promptly remove you from ALL correspondence.

Shipping Policy

We process and ship all orders within 24 hours on business days. For North American orders, standard shipping orders are typically delivered within 4-7 business days, and express shipping orders are typically delivered within 2-4 business days. International orders are delivered within 7-14 business days.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

www.VPM.com
Last Edited on 08-10-2021