Shipping Information
How much is shipping?
U.S. shipping is a flat rate of $9.95 USD. Canada shipping is a flat rate of $13.95 CAD. International shipping is a flat rate of $24.95 USD.
Do you ship discreetly?
Yes, always. There will be no way to know the contents of your package until it's opened. The shipping label will have your address, as well as ours which says "VPM". There is no mention of vapes or vaporizers.
How long does delievery take?
We process and ship orders six days a week! This helps ensure your package is delievered in 4-7 business days. On rare occasion the carrier will delay or lose a package; just let us know if that happens so we can fix it.
Where are you shipping from?
We ship from our warehouse in Burnaby, BC, Canada.
When will I get my tracking number?
Your tracking number will be emailed to you within 24 hours of your order (But keep in mind, we don't ship Saturday). Please check your spam folder if the email did not make it to your inbox.
Do you ship internationally?
We ship to about a dozen international destinations outside of North America, which you can find listed on the checkout page. All international shipping is a flat fee of $24.95 USD. Delivery outsite of North America usually take 7-10 business days, but varies depending depending on how long customs takes to process and release the package.
Billing Information
Is billing discreet?
Absolutely. Your bank or credit card statments will say “VPM”. There will be no mention of vapes or vaporizers.
Do you accept PayPal?
No. PayPal does not accept vaporizer related transactions.
Which credit cards do you accept?
We accept Visa and MasterCard.
Warranty and Returns
Are your products covered by a guarantee?
Yes. We want you to feel comfortable working with us and coming back to us. Our goal is to ensure our customers are the happiest in the industry, so if there’s anything we can do for you simply get in touch with us.
How can I return an order?

Please get in touch with us and we will assist you in initiating a return!