HOW DO YOU WANT IT?
How much is shipping?
Domestic orders ship for a flat rate of $4.95 USD, and international shipping is a flat rate of 13.99 USD..
Do you ship discreetly?
Yes, always. There will be no way to know the contents of your package until it's opened. The shipping label will have your address, as well as ours which says "VPM". There no mention of vapes or vaporizers.
How long does delievery take?
We process and ship orders every day except Sunday! This helps ensure your package is delievered in 2-4 business days. On rare occasion the carrier will delay or lose a package; just let us know if that happens to you.
Where are you shipping from?
We ship from our warehouse Phoenix, Arizona, USA.
When will I get my tracking number?
You'll get your tracking number sent to your email the same day of your order (unless you order on Sunday).
Which shipping carrier do you use?
We use USPS. They are generally quite fast for us and also affordable, so we can pass those savings onto you!
You're USA based, but do you ship internationally?
We ship to about a dozen countries, which you can find listed on the checkout page. All international shipping is a flat fee of $13.99 USD. International delivery usually take 7-10 days, but varies depending on how long customs takes to process and release the package.
Is billing discreet?
Absolutely. Your bank or credit card statments will say “VPM”. There will be no mention of vapes or vaporizers.
Do you accept PayPal?
No. PayPal does not accept vaporizer related transactions.
Which credit cards do you accept?
We accept all credit, debit, and gift cards.
Warrany and Return Information
Are your products covered by a guarantee?
Yes. Our goal is to ensure our customers are the happiest in the industry. If there’s anything we can do for you, simply get in touch with us.
What’s your return address?
You can send all returns for a full refund to our office at:
Vape Parts mart
244 N Country Club Dr Ste 102
Mesa, AZ 85201
Please get in touch with us before any returns so we can better assist you!